NursLife™ Privacy Policy
This Privacy Policy explains how NursLife™, owned and operated by Simptiva Cloud, LLC™, collects, uses, stores, and protects your personal information. By using NursLife, you agree to the terms outlined below.
1. Who We Are
NursLife™ is a suite of digital tools designed to support nurses in managing their work and personal lives.
Owner: Simptiva Cloud, LLC™
Headquarters: Indiana, USA
Email: support@simptivacloud.com
2. Information We Collect
A. Information You Provide
We may collect information that you provide directly to us, including:
- Name, email address, and login credentials
- Work-related data (shifts, notes, charts, schedules, invoices)
- Uploaded documents (licenses, certifications, receipts, contracts)
- Wellness or personal journal entries (if you choose to use these features)
- Preferences, settings, and app usage selections
B. Information Collected Automatically
When you use NursLife™, we may automatically collect:
- Device information (type, operating system, browser)
- IP address and general location approximation
- Usage data (features used, time spent in the app, interaction patterns)
- Error and diagnostic logs for troubleshooting
C. Optional Integrations
If you choose to connect third-party services, we may receive information from:
- Calendar services (such as Google Calendar)
- Contact services (such as Google Contacts)
- Financial integrations through secure third-party providers (for example, to view income and expenses)
These integrations are always optional and can be disconnected at any time from within your account settings, when available.
3. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the NursLife™ platform and features
- Personalize your dashboard, views, and app experience
- Sync and display your data across applicable tools within NursLife
- Monitor performance and reliability of the service
- Provide customer support and respond to your requests
- Process payments, subscriptions, and billing-related actions
- Detect, investigate, and prevent security issues, fraud, or misuse
- Develop new tools, features, and enhancements
We do not sell your personal data.
4. How Your Data Is Stored and Protected
NursLife™ uses industry-standard security measures to help protect your information, including encryption in transit, secure hosting environments, and role-based access controls. Access to data is limited to authorized personnel who require it to operate, support, or improve the service or to meet legal obligations.
5. Sharing of Information
We may share your information in the following situations:
- Service Providers: We work with third-party providers (for example, payment processors, authentication services, analytics) who help us deliver and support the service. They may only use your data as needed to perform their functions.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests.
- Third-Party Integrations You Enable: If you choose to connect NursLife™ to a third-party integration, certain data may be shared as necessary to operate that connection, according to your settings.
We do not sell or share your personal information to third parties for their own advertising or marketing.
6. Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Update or correct your information
- Request deletion of your account and associated data, subject to legal or contractual requirements
- Export or obtain a copy of certain data in a portable format, when feasible
- Revoke permissions for integrations and connected accounts
- Opt out of non-essential emails and marketing communications
To exercise these rights or ask questions about your data, contact us at support@simptivacloud.com.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements. When you request deletion of your account, we take reasonable steps to remove your personal data from active systems, subject to any retention required by law or legitimate business needs.
8. Children’s Privacy
NursLife™ is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If we become aware that such data has been collected, we will take steps to delete it.
9. International Users
If you access NursLife™ from outside the United States, you understand that your information may be processed and stored in the United States, where data protection laws may differ from those in your country.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of NursLife™ after changes have been posted signifies your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
Simptiva Cloud, LLC™
Indiana, USA
Email: support@simptivacloud.com